Latest Press Releases

16 July, 2010
Psytechnics Selected for Exclusive Microsoft Technology Adoption Program (TAP)
Psytechnics selected by Microsoft to participate in the exclusive Microsoft Technology Adoption Program (TAP) for Microsoft Communications Server "14".

23 March, 2010
Psytechnics Introduces Most Advanced UC and Collaboration Management Platform Yet: Experience Manager 5 with Service Desk
Guaranteeing Quality End User Experience for Real-Time Voice and Video Applications for IT and Operations Teams with Unparalleled Ease of Use and Enhanced Video Performance Management.

22 February, 2010
Psytechnics Receives INTERNET TELEPHONY® Magazine's Twelfth Annual Product of the Year Award
Service Desk Manager Recognized for Outstanding Innovation.

16 February, 2010
Psytechnics Selected as Finalist for Best of VoiceCon Award
Judges Pick Psytechnics as One of Six Companies to Compete at VoiceCon Orlando 2010.

12 January, 2010
PSYTECHNICS SELECTED FOR GOLD MEMBERSHIP IN AVAYA DEVCONNECT PROGRAM
Network of Companies Creates Innovative, IP-Enabled Unified Communications Applications to Improve the Customer Experience and Extend the Value from Multivendor Networks.

15 December, 2009
Psytechnics to Speak on Customer Centric, QoE Based Service Quality Management at HP Communications World
Psytechnics, a leader in IP voice and video performance and service management, today announces their presence at Hewlett-Packard (HP) Communications World.

03 November, 2009
Psytechnics Launches 'Service Desk Manager' to Drive Improved IT User Support for IP Voice and Video Services
Level One Service Desk Support Drives Service Management Process Efficiency and Facilitates Proactive Support Improving Service Reliability.

13 October, 2009
Psytechnics CTO to speak at VoiceCon San Francisco
Dr. Mike Hollier, will also be discussing how and why traditional QoS (quality of service) based network, VoIP, and video management tools just don't cut it when it comes to managing service levels from a user quality of experience perspective.

22 September, 2009
PSYTECHNICS MANAGES CISCO TELEPRESENCE USER EXPERIENCE
Psytechnics’ Experience Manager Now Gives Cisco TelePresence Service Provider and Enterprise Users Real-Time Voice and Video Service Management.

09 September, 2009
Psytechnics CTO and Founder to speak at VON
Psytechnics announces its sponsorship at the VON Conference & Expo 2009, September 21-23, Florida.

01 April, 2009
PSYTECHNICS EXTENDS VOICE PERFORMANCE MANAGEMENT WITH IBM
Experience Manager Gives IBM Sametime Unified Telephony Users Real Time Voice Per-formance Management.

16 March, 2009
Psytechnics Receives Unified Communications® Magazine's 2008 Product of the Year Award
Experience Manager 4.0 Recognized for Outstanding Innovation.

02 March, 2009
Psytechnics' CTO and Founder to Speak at VoiceCon Orlando
Dr Mike Hollier to take on the UC industry, addressing the realities behind operating IP telephony and video conferencing services.

13 January, 2009
PSYTECHNICS EXPERIENCE MANAGER SOLUTION HITS MILESTONE OF MANAGING ADDITIONAL ONE MILLION IP TELEPHONY BUSINESS USERS IN 2008
Service Providers clearly have to address call quality and customer satisfaction issues, but the operational cost is also now a significant driver. Business driven initiatives such as 'Right First Time', 'Customer Experience Management' and Reduced Time to Repair’ give strong insights into the renewed business priorities and the appetite to address them. With Psytechnics’ solutions, call quality issues can typically be diagnosed in 10 percent of the time compared to using existing tools from IPT and NMS vendors.