Partners Overview
Partners are a key element of Psytechnics' go-to-market strategy. We aim to augment the value our partners deliver through unique software solutions for voice and video performance management. Psytechnics recognizes that in today’s highly competitive and complex communications markets, partnering is a key capability needed to deliver customer excellence in all areas. In establishing and executing partnerships, the company's objectives are to:
| • | Improve overall customer value with a combined or integrated partner solution |
| • | Provide all the components required by end customers in a turnkey solution |
| • | Create or increase access to a wider market |
Psytechnics partners with strategic outsourcers, systems integrators, Unified Communications vendors, Service Management and Service Assurance vendors and test and measurement vendors. We aim to augment our partners' solutions through our award winning software and expertise in voice and video performance management. Partners look to Psytechnics for the following specific benefits:
Faster, more reliable, and lower cost real-time communications applications deployments
| • | Baseline, certify and improve performance for real time voice and video conferencing over IP applications |
| • | Proactive vs reactive user experience monitoring and reporting improving service levels and management |
| • | Rapidly identify and resolve voice and video communications quality issues |
Efficient, effective voice and video performance management
| • | Detailed visibility of call quality, increasing value and performance for customers |
| • | Monitor application specific individual call quality including QoS, QoE and service performance in real-time |
| • | Manage voice quality across TDM and IP voice domains |
| • | Easily integrate with existing management systems |
| • | Extend life of existing data network management applications |
Reduce risk
| • | Audit existing voice quality before migration or adoption |
| • | Proof of pilot or project delivery success based on tangible measurements and reports |
| • | Speed up rollout and TDM to IP migration |
| • | Rapid and accurate identification and diagnosis of voice and video application, network, service provider and equipment faults |
View our SI or VAR partners.
View our Technology & Infrastructure Partners.