Psytechnics; leading the way in IP Voice, Video Conferencing and Telepresence Performance and Service Management
Psytechnics is a recognised leader in IP voice, video conferencing and Telepresence performance and service management. Our unique, real time, voip and video monitoring solution enables IT to more efficiently and proactively manage and troubleshoot service performance based on users actual call experience. This improves user confidence, usage and therefore payback for unified communications and collaboration investments and enables IT to operate far more efficiently.
Experience Manager, managing call quality for >1 million business VoIP users
Psytechnics' Experience Manager is a comprehensive solution delivering real-time, objective, call analysis measuring users Quality of Experience (QoE) as well as network Quality of Service (QoS) for every call, detecting and diagnosing factors that impact service quality including; noise, echo, delay and distortion for voice and distortion, blocking and freezing for video.
Deployed worldwide in managed service provider, enterprise, mobile and next generation Unified Communications networks, enabling differentiated services, SLA monitoring and compliance and rapid, accurate diagnosis and troubleshooting, Psytechnics is the enabler for effective real-time unified communications and collaboration.
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